Billing mobile phone companies

Can I keep my exisitng number?
It is possible to keep your existing number from your current prepay or contract phone when purchasing a new mobile package from US depending on which network you wish to transfer to.
Currently you can keep your existing number when transferring to T-mobile, Orange, Three and BT Mobile, but not Vodafone or O2.

To keep your existing number you will need to go through the following steps:

1) Place your order with US

2) Contact your existing network or service provider to request your PAC (Porting Authorisation Code)

When you receive your new deal-mobile-phones package and it has been connected it will operate with a temporary number.

3) Contact your new network or service provider on the number below and quote your temporary number, your existing number that you want to keep and the PAC.

T-Mobile - 0870 606 0139
Orange - 0800 079 2222
Three - 0870 733 0333
BT Mobile - 0800 032 2111

Your existing number will then be transferred approximately 7-10 days later.

Billing Companies

www.deal-mobile-phone.co.uk uses several carefully selected Billing Companies dependant on the offer and Network that you have chosen. Once we have supplied your phone and arranged for you to be connected, we are unable to see any detail of your bill whatsoever. That is confidential between you and your Billing Company.

If you have queries about:

Your Bill
Payments to your account

Or you want to:
Change your name, address or bank details with them
Change your tariff
Get your phone set up for use abroad

Due to protection regulations if the nature of your query is detailed above you will need to contact your Billing Company.

The Billing Company contact details are:

Singlepoint 4U:
Customer Services 0870 908 7010
Website: www.singlepoint4u.co.uk
Address: Holditch House, Holditch Road, Chesterton, Staffs, ST5 9JQ.
Opening Times: Mon/Fri: 8am-8pm, Sat: 8am-6pm

Vodafone UK:
Customer Services 07002 191191
Website: http://www.vodafone.co.uk
Address: Customer Services, Vodafone Ltd, Vodafone House, The Connection, Newbury, Berkshire, RG14 2FN

Opening Times: 24 hours 24/7

Cellular Operations:
Customer Services: 0870 238 3920
Website: www.mymobiles.co.uk
Address: Century Road, Hillmead, Swindon, Wiltshire, SN5 5DR.
Opening Times: Mon/Fri: 8:30am-6pm, Sat: 9am-2pm

Orange:
Customer Services: 0800 801 080 or 150 from your mobile phone (free)
Website: www.orange.co.uk
Address: Orange P.C.S, P.O Box 10, Patchway, Bristol, BS32 4BQ.
Opening Times:: 24/7

T-Mobile:
Customer Services: 0845 412 5000 or 150 from your mobile phone
Website: www.tmobile.co.uk
Address: 121 P.O Box 121, Borehamwood, Hertfordshire, WD6 1DT.
Opening Times: Mon/Sat 8am-10pm, Sun 8am-8pm

O2 (Formerly BT Cellnet):
Customer Services: 0870 5860860
Website: www.o2.co.uk
Opening Times: Mon-Fri 6.00-22.00, Sat-Sun 08.00-21.00

Three:
Customer Services: 0870 7330 333
Website: http://www.three.co.uk/
Address: 3 Customer Services, Hutchison 3G UK Ltd, PO Box No 333, Hemel Hempstead, HP2 7YW
Opening Times: 24 hours 24/7

Please note that your "Billing Company" name can be found on your monthly bill.

E-mail : info@deal-mobile-phones.co.uk